The second-hand marketplace Members Express Frustration About Size Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for women's and children's garments without notifying all users about the change.
Social Media Response
Numerous buyers and vendors are posting online stating that platform listings now display a different size category versus the original listing due to the recalibration.
The company said the updated approach better aligns with other platforms.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, resulting in member annoyance.
Measurement Approach Modifications
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: previously, Vinted reversed a change concerning shipment methods after backlash from users.
